{"id":7533,"date":"2026-01-19T08:38:50","date_gmt":"2026-01-19T08:38:50","guid":{"rendered":"https:\/\/zebeh.com\/blog\/ai-agents-to-drive-customer-engagement-by-26\/"},"modified":"2026-01-19T08:38:50","modified_gmt":"2026-01-19T08:38:50","slug":"ai-agents-to-drive-customer-engagement-by-26","status":"publish","type":"post","link":"https:\/\/zebeh.com\/blog\/ai-agents-to-drive-customer-engagement-by-26\/","title":{"rendered":"AI Agents to Drive Customer Engagement by &#8217;26"},"content":{"rendered":"<p>AI is evolving from a marketing assistant to a marketing workhorse. Gartner projects that 60% of brands will leverage agentic AI for direct customer engagement by 2026. We&#8217;re seeing companies like Treasure Data and Cordial roll out AI agents capable of automating entire email sequences. &#8220;AI Optimization&#8221; is becoming crucial as AI takes on more marketing tasks.<\/p>\n<p>What I learned:<\/p>\n<ul>\n<li>Agentic AI is not just assisting but actively engaging customers.<\/li>\n<li>Email automation is an early target for AI agents.<\/li>\n<li>&#8220;AI Optimization&#8221; is emerging as a key marketing function.<\/li>\n<\/ul>\n<p>How you can apply this: Start exploring where AI agents can take over repetitive marketing tasks. Focus on AI optimization to improve efficiency and customer engagement.<\/p>\n<p>Now it&#8217;s your turn: What tasks in your current workflow could benefit most from AI agent automation?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>AI is evolving from a marketing assistant to a marketing workhorse.<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[46],"tags":[364,761,756],"class_list":["post-7533","post","type-post","status-publish","format-standard","hentry","category-news","tag-agentic-ai","tag-customer-engagement","tag-email-automation-2"],"aioseo_notices":[],"acf":[],"_links":{"self":[{"href":"https:\/\/zebeh.com\/blog\/wp-json\/wp\/v2\/posts\/7533","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zebeh.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zebeh.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zebeh.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/zebeh.com\/blog\/wp-json\/wp\/v2\/comments?post=7533"}],"version-history":[{"count":0,"href":"https:\/\/zebeh.com\/blog\/wp-json\/wp\/v2\/posts\/7533\/revisions"}],"wp:attachment":[{"href":"https:\/\/zebeh.com\/blog\/wp-json\/wp\/v2\/media?parent=7533"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zebeh.com\/blog\/wp-json\/wp\/v2\/categories?post=7533"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zebeh.com\/blog\/wp-json\/wp\/v2\/tags?post=7533"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}