Shopify Moves AI Agent Knowledge Base Into Merchant Admin via @sejournal, @MattGSouthern
News#Search Updates••3 min read

Shopify Moves AI Agent Knowledge Base Into Merchant Admin via @sejournal, @MattGSouthern

Summary

Shopify's AI agent knowledge base now lives in the admin. Policies and contact details publish by default. Some app users need to re-add their facts. The post Shopify Moves AI Agent Knowledge Base Into Merchant Admin appeared first on Search Engine Journal .

Key points

  • • Shopify Moves AI Agent Knowledge Base Into Merchant Admin Skip to content AI Search Tracking Checklist: How to Attribute Calls From chatbot, Claude, and Perplexity Download the Checklist SEJ Ecommerce SEJ STAFF Matt G.
  • • Southern Senior News Writer at Search Engine Journal Bio Follow Shopify has replaced its standalone Knowledge Base app with the now included Merchant Admin knowledge base for AI shopping agents.
  • • What Merchants Manage In The Admin The knowledge base categorizes information about stores into ten categories (including returns/warranty, payment options, delivery/fulfillment and second hand purchases).

Source: Search Engine Journal. This is an automatic extract of an article published by another outlet, not Zebeh's own reporting. Read the original for the full story and context.

Read the original on Search Engine Journal
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