The Death of Analytics: How AI is Breaking the Buyer Journey We Thought We Could Measure
News#Conversion & CRO••3 min read

The Death of Analytics: How AI is Breaking the Buyer Journey We Thought We Could Measure

Summary

Marketing attribution is the practice of assigning credit for a conversion or sale to the marketing touchpoints a buyer was observed interacting with. The key word is observed. Attribution can only distribute credit across what your analytics, CRM, and ad platforms recorded, and it cannot prove that any one touchpoint caused the purchase. A Buyer...

Key points

  • • We learned to live with those blind spots because the core of the journey, the search and the click, still happened where we could see it.
  • • A Buyer Journey Your Analytics Will Never See Consider a hypothetical example.
  • • In a long session, a single buyer could plausibly trigger dozens of generated searches across several rounds of conversation.

Source: Martech Zone. This is an automatic extract of an article published by another outlet, not Zebeh's own reporting. Read the original for the full story and context.

Read the original on Martech Zone
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